Video Editing FAQ

Once you’ve selected and ordered your video edit, we’ll email you a custom link where you can drag and drop upload your footage or share it with popular cloud sharing services like Google Drive or DropBox.

Our video editing services cover pretty much any type of videos ranging from corporate and branded videos to social media, explainer videos, animations, YouTube, travel or home/family videos to weddings or documentary films.

Not sure we can handle your project? Drop us an email at info@dlesp.com or use the live chat.

The standard turnaround time is 5 days.

We also have an expedite 48 hours delivery option.

We don’t put a limit on it. We often get hundreds of files in hundreds of GB.

So no limit there, but the pricing will depend on how much footage we need to go through.

Typically we get 1-2 hours of footage, but again we don’t put a limit on it. Send as much as you want.

Most of the times, a lot of footage will not be used in the final cut. We only pick the best scenes and a lot of the raw footage gets cut out in the editing process.

No, your video is private and won’t be shared without your consent.

Yes, we have the hardware.

We have been working with 4K, 60 frames per second for a while now.

Yes, we can export multiple videos from the same main video. In fact, this is a common practice for many content creators that want to re-purpose video content.

It can be several short videos, or videos in different aspect ratios for different platforms, or anything else you can think of.

Adobe Premiere Pro & After Effects.

Yes, we can supply the project files, if needed.

This is not always a very smooth process as there are a lot of things we need to factor in, such as: plugins and templates used, LUTs, fonts and the compatibility between our machines and yours.

So, yes, we can send project files if needed, but it is more of a case by case thing.

Yes, we can mix your favorite photos from any device into your video edit. You can also include footage from any cameram, including all aspect ratios, frame-rates, and formats!

Yes, after you review the first cut there’s a revision process where we can implement changes based on your feedback.

We can do up to 3 rounds of revisions for free.

Most of the times we get the video edit right after just 1 iteration.

We accept videos and photos shot from any camera in all formats (DJI Osmo, GoPro, iPhones, Android phones, DSLRs, digital camera, etc..).

Each of us has at least 5 years of industry experience, We can and discuss your requirements and you can also check out our previous video projects to get an idea about the level of quality.

Moreover, we can work with you on implementing changes to the video, if needed.

No, all the video editing is done in house.

We have an office in Bucharest, Romania and that’s where all the magic happens.

Feel free to reach out to and we will get back to you with a custom offer.

You can email us at info@dlesp.com, or you can use the live chat app on the website.

We do pretty much all you can think of, but here’s a list with some of the most common video editing techniques we use in our projects:

  • cuts & transitions
  • color grading
  • audio mixing
  • picture stabilization
  • titles and text overlays
  • motion graphics

Yes, we work with “not so good” footage.

So you don’t need to be a videographer to work with us.

No limit. But it will depend a lot on how much raw footage we have available and how much of it it’s usable.

Yes, we work with voice over artists and we can produce professional voice overs in different accents and languages.

Yes, our entire music library is royalty-free so you can share it freely on Facebook, Instagram, YouTube or anywhere else.

Products FAQ

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

  • Quick checkout process
  • Easily view your order status and order history
  • Receive updates detailing our new releases and special promotions

We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead.

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vocational address as we do not know how long the destination’s customs department will have the package on hold.

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.

If something is still missing, please contact us immediately at info@dlesp.com.